FAQ

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Q. How much does a web site cost?

A. The standard response you will get when you ask any web developer to this question is “How long is a piece of string” Web sites can vary so much in the functionality and detail of design. We are committed to providing a complete business platform and our rates are highly competitive. Want to get other quotes? – No worries 🙂

Q. Do I need to hire a “local” web site designer?

A. We work out of Perth – Western Australia, but are able to develop a complete online business solution for you no matter where you are based.

Q. How long does it take to have a web site designed?

A. Based on the complexity it varies. We have developed some complete eCommerce sites in 3 weeks whilst some simpler sites have taken us 3 months while we are waiting on our clients for content. It all depends on how organised you are and our development schedule. Please ask about our development schedule if you have got a deadline in mind.

Q. Web Site Content – What should I put on my site?

A. Based on the complexity it varies. We have developed some complete eCommerce sites in 3 weeks whilst some simpler sites have taken us 3 months while we are waiting on our clients for content. It all depends on how organised you are and our development schedule. Please ask about our development schedule if you have got a deadline in mind.

Q. Do I need to buy a domain name and hosting?

A. Based on the complexity it varies. We have developed some complete eCommerce sites in 3 weeks whilst some simpler sites have taken us 3 months while we are waiting on our clients for content. It all depends on how organised you are and our development schedule. Please ask about our development schedule if you have got a deadline in mind.

Q, Do I need to send a deposit for the work?

A. Yes all work requires a 50% deposit for us to begin the project

Q, How do I get listed in Google?

A. Search Engine Optimisation is a constantly evolving process. In short there are 2 groups of factors – On Site and Off Site. On site factors include: Domain name, Title tags, key words, Search Engine friendly code + many others whilst off site refers to what inbound links are pointing into your site and giving you more credibility and traffic. We work on both factors as part of our Search Engine Optimisation campaigns.

Q. Will we need to have a meeting?

A. If you live in Perth we recommend you invest some time to meeting us in person so we can get the personal quality reflected in your online business solution. With the use of technology meetings can be help over the web and emails are also highly effective.

Q. What after sales support do you offer?

A. There is a complete online support site that will answer all your most common questions after your site goes live. If a fault occurs that was the direct result of our development we will fix it free of charge.

Q. What happens when I complete your contact form?

A. Why don’t you find out 🙂 We take customer service seriously and will contact you within 24hours

 

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