Privacy Policy.

Information we collect

When you contact us through our website, we may collect your first and last name, email address, phone number, project type and message or project details. We may also collect business, billing and communication details when you engage our services.

Our website and service providers may automatically collect technical information such as your IP address, browser, device, pages viewed and cookie data.

How we use your information

We use personal information to respond to enquiries and provide quotes, arrange consultations, deliver and support our services, manage projects, accounts and payments, improve and secure our website, analyse website and campaign performance, send marketing communications where permitted, and comply with legal obligations.

If you do not provide the required contact-form information, we may be unable to respond to your enquiry.

Cookies

We may use cookies, pixels and similar technologies to operate the website, understand traffic, measure campaigns and support advertising. You can block or delete cookies through your browser settings, although this may affect how the website works.

Disclosure and overseas providers

We may share personal information with employees, contractors and service providers that assist with hosting, CRM, email, scheduling, payments, analytics, advertising, automation and cybersecurity. These providers may include GoHighLevel or LeadConnector, WordPress, Shopify, Google and Meta. Some providers store or process information outside Australia, including in the United States.

We do not sell personal information.

Security and retention

We take reasonable steps to protect personal information from misuse, loss and unauthorised access or disclosure. We retain information only for as long as reasonably necessary for our business and legal purposes. When it is no longer required, we take reasonable steps to delete or de-identify it.

Marketing

Where permitted by law, we may send you information about our services. You can opt out at any time by using the unsubscribe link or contacting us.

Access, correction and complaints

You may ask to access or correct personal information we hold about you, or make a privacy complaint, by contacting us. We aim to respond to complaints within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au or 1300 363 992.

Changes to this policy

We may update this policy periodically. The current version will be published on this page.

Contact us

Privacy Officer, Wicked Web Design
Email: [email protected]
Phone: 1300 656 655
Post: Maribyrnong VIC 3032, Australia